Encantada Tulum

"Un emplacement et une plage magnifique Une équipe souriante et professionnelle"

"Un générateur très bruillant dans la rue. Un peu bruillant dans les chambres Sargaces"

"L’emplacement et le luxe de notre chambre vue mer. La plage immense et la mer sublime. Le personnel parfait."

"Rien en ce qui concerne l’hôtel impeccablement tenu sauf …le prix de la chambre…. La route étroite et en mauvais état pour accéder à l’hôtel."

"What a little paradise! Everything was perfect - the rooms are beautiful, comfortable and spacious. Staff is wonderful, very thoughtful and all them are gems! Food is also great at the restaurant with good options. Hope I’ll be back !"

"Aucun."

"My entire stay at Encandtada from start to finish was abolsutrly exceptional. All of the staff were super friendly and helpful - they did everything to make my stay the best it could possible be. The inclusive breakfast was SO tasty, and the geenral menu was really varied (the ceviche and fish tacos were incredible). The beach felt perfectly secluded and relaxing and the access to the pool at Radhoo made it even better. I also enjoyed having an exclusive one-on-one yoga class on my veranda. It was honestly paradise and I would return in a heartbeat"

"Nothing - it was all fantastic! The only thing I didn't like was leaving!"

"The location is perfect, right on a beautiful, fine sand beach along the hotel/restaurant road in Tulum. The facilities are intimate and designed for private comfort. The rooms are spacious and well-appointed. The food is excellent at the hotel, and there are several wonderful restaurants within walking distance. The best part, however, is an attentive, friendly and caring staff—from the concierges to the servers to the bell workers. All were hugely accommodating and made us feel welcomed and valued throughout our stay."

"There was really nothing we didn’t like."

"Absolutely stunning! What an ideal place to relax and enjoy. Huge thank you to the amazing staff who made our stay so special. Alejandra, Ana and Oscar were fantastic and accommodated us every step of the way. Thank you for the unforgettable experience."

"Construction but that is hardly the hotels fault x"

"Location, room, and service were all exceptional but for the price you pay this would be expected."

"Booking says there is an airport taxi included, however it is not and you have to pay an extra $200USD to get a taxi from the aiport."

"My partner and I came here for our honeymoon to relax and unwind. What we got far exceeded our expectations. The room was beautiful and so close to the beach that we were falling asleep to crashing waves each night. When we woke up all we had to do was message reception that we wanted breakfast and coffee and it would be up in and instant to eat on our balcony. The staff here are out are obviously passionate about customer service. They did everything to ensure that our stay was as good as it could be. For instance, we had rose pedals on our bed and a bottle of champagne on arrival. The staff were so helpful with giving us locations to go explore, like the grand cenote, chichen itza, and others. I had a very minor accident in the car and the receptionist called the insurance company and sorted it all out for me. Honestly, it was such a perfect place to relax."

"Aucun."

"Einfach nur gut! Wichtig ist nur zu verstehen,dass es beim Frühstück a la carte einen klleinen Aufschlag zu zahlen gibt....sonst gibt es nichts zu bemängeln!"

"Aucun."

"Tolle Terrasse mit Blick aufs Meer für Frühstück und Abendessen. Sehr zuvorkommender und freundlicher Service. Gutes Frühstück und Abendessen. Perfekter Zimmerservice. Großes, architektonisch interessantes Zimmer."

"Der Preis ist - bei allem Service - deutlich zu hoch. Und wenn er schon so hoch ist, dann sollten beim Frühstück nicht noch Positionen mit Extrakosten stehen. Aber das Schlimmste ist die grausame Straße zum Hotel (und zu allen anderen in Tulum): zu eng, zu voll, abends unbeleuchtet, viele Baustellen, mehr Schlaglöcher als Asphalt. NIE MEHR WIEDER!"