Hotel Imperial Reforma

"Tout est impeccable : l'accueil du personnel, son attention et disponibilité, le bâtiment ancien et bien entretenu, tout est bien propre. Les services de restauration sont bons."

"RAS"

"la situation les chambres très grandes et les lits"

"la baignoire difficile pour prendre la douche si on est petit et pas de frigidaire dans les chambres pas de petit salon dans le hall dommage"

"In a good location, it is easy to reach many sights in the city."

"it could be renovated, there are old carpets in the rooms, the beds are spacious, but the mattresses have mattresses that could be replaced. the bathroom is also for renovation. breakfast is not a buffet, they serve coffee, juice and a sandwich. buffet is extra."

"The hotel is beautiful, the room has high ceilings and is spacious! Bathtub was a bonus. The reception team was friendly, the bellboy helped us with the bags, and gave us some info. The free breakfast consists of a sandwich, fruits, juice and coffee or tea. If you want the buffet option you need to pay for it but its not expensive and good value for money. There is also a very nice piano at the restaurant, if you can play a nice piece, you can use it. All was perfect. We would definitely come again."

"The internet could be better, its a bit slow, at least in our room."

"Location, atmosphere, tradition and service are great! Dinner at the Gaudí restaurant was excellent"

"Maybe a kind of poor breakfast included in the price and the lack of gluten free alternatives Staff was helpful and found solutions for my special needs (only one waitress refused to help, she insisted I should eat a sandwich even though I am celiac, she refused to prepare cooked vegetables just as her colleague did the three previous days) Staff at the Gaudi were helpful and friendly. The room was booked for four people and we got only two towels and no enough toilet paper!"

"Very central location, buffet is very delicious and great value for price."

"The beds are hard and a lot of the power outlets don't work to charge phones etc."

"It's a beautiful building and it was an honor to stay there. The location is perfect and the staff was helpful."

"You get one coffee packet for your stay. You have to buy more if you want them. The complimentary breakfast should be the buffet. It's a little too cheap, and the building is deserving of more graciousness than the current ownership delivers. She is a grand and stately building. Please reconsider your hospitality to match her."

"The hotel was a heritage building. It had winding Cinderella stairs and chandeliers and statues. It made me feel I traveled back in time and loved it. The size of the room was good. The location was walking distance from Historic district and the iconic Angel."

"The breakfast is just toast, some fruits, a juice and coffee. The breakfast could have been better. The receptionist didn't speak English but we used Google translate to communicate with eachother."

"The location was great and the staff were all friendly and attentive. The room was a good size and the worth the price we payed."

"The bed was very hard and the water pressure in the shower wasn't great. Also, the instructions on the, "breakfast included," were not very clear. Only a plate of fruit, toast and coffee are included, but nowhere did it say this so we helped ourselves to the hot buffet, only to be told that it would cost us $500 MXN."

"El hotel es hermoso, lleno de historia. La ubicación es buena. Preguntando en cafetería no aceptaron cambio por desayuno buffet con el pago correspondiente."

"Todo me gusto, pero sé que podría ser un hotel de 100 con un poco más de inversión en sus sabanas, almohadas, souvenirs del baño."